Managing Payments and Subscriptions on Storefries
Troubleshooting Failed Payments
If you're experiencing difficulties making a payment on Storefries, refer to our accepted payment methods in the Payment Options section. In case of payment issues, please reach out to us at support@storefries.com.
Upgrading to a Paid Plan
Ready to unlock premium features? Enjoy a Free 14-Day Trial of any paid plan! Please note that accounts with prior trials or paid plans are not eligible.
- Click on 'Billing' in the top-right corner.
- Access the Subscription page.
- Click 'Change' to explore our pricing options.
- Select your desired Monthly or Yearly Plan.
- Choose between Basic or Pro Plan based on your preference.
- Input your payment details accordingly.
![Subscription](../update-images/Billing/Subscription.jpg)
![Pricing](../update-images/Billing/Pricing 1.jpg)
![Pricing 2](../update-images/Billing/Pricing-2.jpg)
Updating Your Billing Information
Stay up-to-date with your billing details through the Payment and Billing History page. Here, you can:
"Kindly note that only the Storefries account owner has access to the subscription page, and all billing matters should be managed via Storefries online."
To update your information:
- Go to 'Settings' from Storefries on the web.
- Select 'Subscription'.
- Scroll down to 'Payment & Billing History'.
- Click the 'Change' button to upgrade your plan.
![Upgrade Plan](../helpcenter-image/Upgrade Plan.gif)
Cancelling Your Paid Plan
While we'd hate to see you go, if you'd like to revert to the free plan, we're here to assist.
To cancel your plan:
- Sign in to Storefries on the web.
- Navigate to 'Settings' > 'Subscription'.
- Click on the 'Cancel' button.
- Follow the prompts to complete the cancellation.
Important:
"Monthly plans do not cancel immediately, while yearly plans do. If you encounter any issues with your downgrade, please don't hesitate to contact us at support@storefries.com."
Feel free to reach out if you have any further questions or need assistance with your Storefries account. We're here to help!
![Cancel Subscription](../helpcenter-image/Cancel Subscription.gif)
Page Views: